Playout Operator/Transmission Controller
Playout Operators required to work in Southampton area our high profile media client.
Freelance ongoing shift cover as required and as agreed u front
To start asap to cover long term sickness, holiday etc
Shift based (11 hours)
To provide schedule management, output monitoring and first line recovery for channels whose content is primarily pre-recorded.
Through monitoring of the channel outputs the Operator is responsible for the scheduled content being delivered to the distribution platforms without defect or degradation. Direct “eyeball” monitoring of the channel output is supported and enhanced using automated fault detection and alarming which the Operator must be fully capable of interpreting and interrogating.
- In the case of any fault or deviation from the required output it is the Operator’s responsibility to minimise impact to the viewing public either through restoration of service or by fault management. Knowledge of the playout infrastructure and agreed best practices for recovery are essential in performing this function effectively.
- Though the bulk of the content managed by the Playout Operator is played from video-server there will be a need to operate with live sources on occasion.
- The Operator will also have responsibility for escalating effectively, logging relevant information clearly and concisely and providing core skills training
- Schedule Preparation - performing required manual and automated tasks on the playout schedules to identify potential errors and known faults and ensure readiness for broadcast
- Live schedule management – editing of live automation schedule to alter content or timings as required.
- Live schedule monitoring – monitoring the output of channels to confirm and maintain fault-free playout.
- Regulatory Knowledge – knowledge of Ofcom regulations and company policies
- Fault Identification - Immediate identification of any loss or degradation of the channel outputs as well as loss of encryption or pin protection.
- Fault recovery – use of system resilience or schedule editing to recover from channel loss or degradation
- Fault management – use of on-screen messages, voice-overs, or other messaging to keep customers informed when a fault is not immediately recoverable.
- Escalation – efficient communication to 2nd line support teams
- Logging & Reporting – accurately recording of any faults, changes or other deviations from the originally scheduled content
- Information Management – accurately passing on information to colleagues or operational management to ensure channel continuity
- Communication – concise and accurate verbal and written communication, professional and courteous at all times
- Training – passing on knowledge and experience of workflows, systems and procedures as required. Structured training of others utilising established training materials as required.
- Live Event Management – line-up, preparation, and control of single live-sourced event with defined break structure
• Degree qualification or equivalent specialist knowledge
• Experience of broadcast systems or demonstrable technical aptitude
• Experience of Playout systems and workflows along with relevant Broadcast industry experience
• Broadcast experience in team environment
• Excellent communication & influencing skills
• Excellent decision making and prioritisation skills